Help Center

 

Do you offer gift cards?

Can't decide on that perfect Baby Gift or struggling choose the right unique toys? Why not purchase one of our gift cards instead. Priced at £10, £20 or £50, gift cards can be arranged by contacting the shop direct via email or telephone.

What is your return policy?

Please address your return to: The Toy Shop, New Road, Robin Hood's Bay, YO22 4SF within 14 days of receiving the item(s) for a refund.
Please enclose your packing slip and clearly identify which items you wish to return with a brief description of why you wish to return your item(s).
We recommend you send it tracked as we are not liable for any loss in transit. We do not refund the original postage cost.
Items that you would like to return or exchange must be returned unused with all their tags still attached and in their original packaging. Please enclose this form and clearly state why you are returning the item(s) and whether you're returning item(s) for an exchange or a refund.

What are your shipping options?

Please select one of the following delivery options at checkout:

Standard delivery (3 - 5 working days) -£3.95

Free Standard Delivery is available on all orders over £40

International Delivery - Please contact us 

Collection from our shop in Robin Hood's Bay, North Yorkshire - Free

If you need delivery by a certain date then please contact us direct to arrange at info@thetoyshoprhb.co.uk